Along with the "Master Certificate in Business Management" you will receive a personalized "Certification Reference Letter" which states that you passed the Management Skills & Leadership Development Course and lists all that was covered in the course. This can help build your resume and strengthen your management portfolio as it is presented in a letter of recommendation format. The letter states that:

The following components were covered in this calculated 80-hour course:

Key points to strong leadership

Leadership vision and managerial goals

Organizational strategizing and planning to its optimum

Essential reporting and process documentation

Inspiring teamwork

Creating and developing a strong team

Motivating employees to achieve high success

Evaluating and rewarding job performance

Managing the different personalities

Hiring and retaining the right employees

Dealing with conflict, violence and difficult employees

Dealing with attendance and poor job performance

The importance of delegation

Multitasking and prioritizing skills

Time management and keeping stress under control

Problem solving and decision making

Verbal and written communication skills

Meeting management

Preparing and delivering a presentation

Communicating change to the staff

Understanding the fundamentals of Business including:

Finance & Accounting statements and budgeting

Economics & Ethics

Operations and Quality Management

Customer Operations - Care, Service & Support

Marketing & Sales

The importance of constant open communication

Earning respect amongst staff and peers

Sharing the vision and achieving the goals

The letter ends with a personalized message towards a successful managerial career with the company logo embedded on a proprietary gold seal image (the hard copy has a proprietary metallic gold foil seal), your unique Certificate ID, the Website QR code (for cell phone scanning which makes it easy for possible employers to just scan to open the website), and signed by the President of Master Class Management.

The text of these materials, or any part thereof, may not be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, storing in an informational retrieval system or otherwise, except for students own personal use. The author does specifically disclaim any responsibility for any liability, loss, or risk, personal or otherwise, which is incurred as a consequence, directly or indirectly, of the use and application of any of the contents of this course.

Certification Reference Letter Example

Master Certificate of Competion in Business Management